Queensland $350 Energy Bill Relief

Queensland $350 Energy Bill Relief – Guide for Eligible

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As energy costs remain high, the Queensland Government has introduced a one-off $350 Energy Bill Relief Payment to help eligible households manage electricity expenses. Here’s what you need to know to claim this support.

What is the $350 Energy Bill Relief Payment?

The $350 Energy Bill Relief Payment is a one-off credit applied directly to eligible residential electricity accounts in Queensland. It’s designed to help reduce cost-of-living pressures for households, especially concession card holders and low-income families, by lowering the next electricity bill by up to $350.

This payment is in addition to existing support, such as:

  • The $1,000 Cost of Living Rebate
  • The Commonwealth’s $300 Energy Bill Relief Fund instalments

Who is Eligible?

To qualify for the $350 payment, you must meet all of the following conditions:

Residency and Account Requirements

  • You hold an active residential electricity account in Queensland with an authorised electricity retailer or embedded network operator.
  • You live at the supply address linked to that account on that date.

Concession Card or Income Support

  • You or someone in your household holds one of these cards:
    • Pensioner Concession Card
    • Health Care Card
    • Department of Veterans’ Affairs Gold or White Card

OR

  • You receive an eligible income support payment, such as:
    • JobSeeker
    • Parenting Payment
    • Disability Support Pension

Separate Metering

  • Your property must be separately metered and billed for electricity.

Important: Households whose electricity costs are included in their rent are not eligible for this payment.

Tip: Check your most recent electricity bill or your online account to confirm that:

  • You are listed as the account holder.
  • Your concession card details are current.

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How to Apply for Queensland $350 Energy Bill Relief?

This payment is not applied automatically in most cases. Eligible households generally need to lodge an online application.

1. Gather Required Documents

Have the following ready:

  • A recent electricity bill showing your name and address
  • Your concession card or income support details
  • Bank account information (if requested for identity or payment verification)

2. Apply Online

  • Visit the Queensland Government Concessions Portal: qld.gov.au/energy-relief
  • Click “Apply for Energy Bill Relief.”
  • Complete the application form, providing:
    • Personal details
    • Concession or income support information
    • Electricity account details
  • Upload your concession card number and expiry date, if required.
  • Review and submit your application.

3. Confirmation and Payment

  • You’ll receive an email confirmation within 48 hours of lodging your application.
  • Approved payments will be credited to your electricity account.

Note: Even if you have already applied Cost of Living Rebate or the federal Energy Bill Relief Fund, you must submit a separate application to receive this additional $350 payment.

Need Help?

You can:

Frequently Asked Questions:

  1. I hold a Seniors Card. Am I eligible?

    No, not on its own. To be eligible, you must also hold a qualifying concession card (such as a Pensioner Concession Card) or receive an eligible income support payment.

  2. What happens if I miss the deadline?

    Unfortunately, late applications cannot be processed. Mark your calendar or set reminders to avoid missing out.

  3. My electricity is included in my rent. Can I apply?

    No. The payment is only available for households with separately metered and billed electricity accounts. Speak to your landlord or property manager to see if they can pass on any benefits.

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